How To Avoid Age Discrimination On Your Resume

Having an issue with Age Discrimination on your resume? I’ve compiled a video focusing on quick tips to avoid it that you can take now.

Did you know that age discrimination has become such an issue that the Australian Government has introduced wage subsidies for employers that hire mature workers over 50 who are receiving a government benefit? Check your  eligibility here. This means that an employer can receive up to $10,000 in wage subsidies for hiring you.  A definite selling point for employers on tight budgets.

Watch the video below for my tips to avoid age discrimination on your resume – but if you are more of a reader (like me) – here’s a quick breakdown.

  1. Avoid anything that mentions the 80’s or earlier. That means strip the dates off your qualifications and avoid listing your jobs back that far. Ideally I don’t want to see anything from the 90’s either but so many of my clients want it included that sometimes I have to relent.
  2. Ditto for anything that shows your age – some really good examples are things like Typewriting or Shorthand courses. These are a dead give-away. The same as anything that mentions the word Secretary School. They don’t call it that anymore so don’t mention it.
  3. Please highlight your achievements and don’t be modest! This sounds odd (and also sad) but modesty is not something the younger generation are good at. So many of my mature clients want to tone down their resume because they are afraid of sounding conceited. Don’t be – you are competing with a younger generation that is VERY comfortable shouting how awesome they are from the rooftop. You have to be in it to win it and that means you need to compete to the very best of your ability. Show them how great you are!

That’s the main tips – I talk more about hiding your age on your resume to avoid  discrimination in the video so give it a watch and get in touch if you have any questions.

While you are at it, make sure you download my free ‘Resume Questionnaire’  at the end of the page. It will help you pinpoint those achievements you have been hiding.

Career Change? Stop Using SEEK.

Are you trying to change careers? The first thing you need to do is to stop relying on SEEK to find your next job. Here’s why:

When you use SEEK to find a new job (the internet job-search) you are competing with hundreds of other applicants. That’s fine if you are trying to get a job that you  have oodles of experience in – but if you are swapping careers that’s going to make you a tough sell against the other applicants.

My number one suggestion is that if you are trying to change jobs – you need to start networking or cold-calling. Of course you will still apply for advertised positions BUT don’t rely on it as the be all and end all of your job search. I have stacks more tips for you in the video above not relying on SEEK is my number one.

Let’s say you are a Bricklayer looking for a Security Guard role. You don’t have any security experience – but you do have your security qualification – licence. If you apply on SEEK at least half the applicants are going to have practical experience so you have a very very slim chance of reaching interview stage. Instead, you need to have contacted the employer before they go to the advertising stage.

So I would recommend in this situation that you post your resume with a cover letter to security companies in the area – stating that you are looking to get involved in the field and asking that they contact you should a position come up. This way you won’t be competing with other applicants who are probably more qualified than you.

I hope this helps you with your career change or transition. In the meantime, let me know if you would like help with your resume. You can view a sample here.

How Far Back Should Your Employment History Go?

How Far Back Should You Go With Your Resume?

It’s a question I get asked all the time. Nearly everybody that comes through my Resume Writing Service asks the same thing – How many of my jobs should I list on my resume?

You can watch the video above that explains it all or read on and I’ll give you a brief run-down.

Usually 4-5 of your most recent positions BUT there are exceptions to this rule.

Rule 1 – If listing your last 5 jobs takes you back to the 70’s or 80’s – don’t do it. I’m iffy about the 90’s these days as well but sometimes it can’t be avoided.

Rule 2 – If you held a whole bunch of short-term contracts – you might want to take your job history far enough back to show a job you were stable in (provided it wasn’t in the 80’s or 70’s.

Rule 3 – If you previously worked in an industry but for the past 4-5 jobs have been doing something different then absolutely go back far enough to show your experience in the industry. (but see rule 1 first).

Let’s look at some scenarios to clarify the rules:

Example 1: Jane used to work as a Retail Assistant from 1975-1980. Since then she had been working in administration. Jane wants to return to Retail. Should Jane list her retail experience on her resume as it is relevant to the job?

No, Jane should not list her retail job from the 70’s on her resume. Because (a) it shows her age and sadly we have a HUGE problem with age discrimination and (b) being a Retail Assistant in the 70’s is NOTHING like being a Retail Assistant in 2017. No EFT, No Credit Card processing, No Automatic Cash Register etc.

Instead Jane should highlight the customer service experience she gained through her administration roles in her professional profile, achievements and role descriptions to showcase her transferable skills.

Example 2: Joe used to work as a Workplace Health and Safety Officer from 1999-2004. But since then has had (6) jobs as a Sales Rep for the next (6)  but now wants to go back to Workplace Health & Safety. Should Joe list his previous experience on the resume?

Yes, the easiest way for Joe to do this is to add in a career summary that shows his dates, company name and job title for his work history and nothing else AND then write a title ‘Workplace Health & Safety Experience’ on his resume where he elaborates on the Workplace Health & Safety Officer job in great detail. This shows he has a work history and hasn’t been lying on the beach for the last few years while also minimizing the sales experience and focusing on the Workplace Health & Safety role.




Don’t know what to write for ‘Achieves Results’ in your selection criteria application? Check out these real life examples:

Office Manager Application  

I achieve results through the continuous review of my progress. I consult with others, coordinate projects, foster relations with my team, meet deadlines, secure stakeholder commitment and use innovative solutions to solve any challenges in order to deliver a measurable result.

For the past 2+ years, I have been employed as the Student Advisor for the University of Kingsthorpe where I provide advice, registration and individualised assistance to international students from admission through graduation. At the start of the 2013 school year, I arranged an Australia Zoo style orientation for the international students which involved a race consisting of various activities (and prizes) to familiarise students with their surroundings in a fun environment. In order to meet deadlines and budget concerns, I needed to carefully evaluate the costs and benefits for each individual challenge and the race as a whole.

After I received feedback that the students wanted the ‘race’ pushed forward one week so that it would not conflict with their university studies, I weighed up the potentials and concerns of the situation to see if this was viable. The advantage of moving the race forward would be increased participation. However, it would also mean re-advertising the ‘race’ and getting the final touches on the competition completed in time, which included sponsorship arrangements.  After consulting with my team, we decided the increased participation from our students (our objective is always to support the student) would be worth the cost to re-advertise and that we could meet this new deadline by making some simple changes to our existing milestones. As a result of this change, we achieved the highest student participation rate since starting the ‘Australia ZOO Challenge’ a few years ago, with positive feedback from the students and staff members alike.

Achieves Results: Marketing Officer Application

I contribute my own expertise in marketing and promotions, including principles and practices to achieve results.  For example one of the key practices of marketing is to build trust with your audience. I have achieved this by creating personal and transparent content which is posted to our employment blog and sent to our customers via email marketing. Specifically a recent post called ‘I Failed At My Career’ based on my personal experience as a teenager resulted in a 34.5% open rate compared to the industry average of 16.1%. I received extensive positive feedback from this post and a number of new clients who stated they had read the post and as a result wanted to work with another human rather than a faceless corporation. With regards to mailing list management I adhere to the marketing principles of building relationships with clients by providing relevant and helpful content. Another recent post “You Want a New Job So Why Aren’t You Doing This One Thing?”’ had an opening rate of 35.7% compared to the industry average of 16.1%.

One of my main responsibilities is to manage the mailing list which includes updating and checking the accuracy of our records. I schedule this to occur weekly on a Friday. I also schedule monthly blog posts and emails to the list; automating the process to send on a set date and time. I use the automation functions of Mail Chimp to create launch sequences for new products which deliver according to a set schedule. As a small business NCRS has a small budget and through the implementation of the blog and email list I was able to reduce this expenditure by 70% demonstrating my ability to work with the budget resources available.


How Do I Find My Achievements For A Resume?

As an Employment Consultant one of the most common questions I’m asked is often how to find or write achievements on a resume. Sure we all know achievements are what sells the resume or CV to the Employer but how does one go about pinpointing that these are?

I’ve compiled a ‘Resume Achievement Questionnaire’ to take the guess work out for you. Answer the following questions and your next resume is halfway written all ready.

Ready to get started? Here we go…….

  1. Describe a problem that you recently solved at work. What was the problem? How did you solve it? What was the result?


  1. Have you completed any training, tickets or licences not listed on your resume? What were they? How could you use them in this position?


  1. Have you ever worked with cash? What amounts were you authorised for? What amounts did you handle? Did you have any added responsibility such as balancing the till, locking the money in the safe etc.?


  1. Have you ever worked in customer service? What was your customer feedback like? Did they ever give you gifts, cards or mention you in a positive light to management?


  1. Has customer services formed a part of your Key Performance Indicators? What has your score been? Did you meet or exceed these targets? By how much?


  1. Have you ever participated in in house training or further professional development? For example: First Aid, Fire Warden Safety or Selling Skills?


  1. Have you had anything to do with marketing or advertising? Where were you working? What was your role? Was it successful?


  1. Have you ever made a lot of money for a business? Where were you working? How much did you make? How did you do it?


  1. Have you ever saved a lot of money for a business? Where did you work? How much did you save? How did you achieve this?


  1. Have you ever worked in a place where you had sales targets to meet? Where did you work? How did you meet them? Did you exceed them? By how much?


  1. Have you ever given a presentation or sales pitch to a large group? Where did you work? What did you do? In front of how many people?


  1. Have you ever implemented a new way of doing things in the workplace? What was the situation? What was the result?


  1. Have you ever needed to make a difficult decision? What was the decision? What was the result?


  1. Have you ever managed an investment portfolio? How much was it worth? What were your achievements?


  1. Have you ever managed a team? Where did you work? How did you manage them? How many people did you manage?


  1. Have you ever resolved a dispute? What was the situation? What was the result?


  1. Have you ever negotiated a deal with a company? What was the deal? How did this benefit the company?


  1. Have you ever had to plan a conference, party or event? For many people? What steps did you take? What was your feedback like?


  1. Have you ever had to manage a budget? How much were you responsible for? What steps did you take to ensure that you did not go over budget?


  1. Have you ever been featured in the media? Where? What for?


  1. Have you ever written a published article? Where? What About? When?


  1. What has your feedback been like on performance reviews?


  1. Have you won any awards (Team Member of the Month etc.)?


  1. What professional memberships do you have and which associations do you belong to?


  1. Have you completed any community service or volunteer work? Where? What did you do?


  1. Have you ever been rapidly promoted? Where did you work? What was the position? What was the timeframe?


  1. What computer programs do you have experience with? What do you use them with?

And Presto! You now have the information you need to work out what your career achievements are and how to find and add these on to your resume:)

37461669 - young smiling cheerful woman holding her resume

Your career achievements sell your resume. Here is how to find them. 

Real Life Winning Selection Criteria Example

Winning Selection Criteria Example: 

What does selection criteria look like? Take a look at this winning real life example and find out.

******Note that the applicant was required to address the criteria in a cover letter of no more than three pages. Due to formatting, this criteria appears longer than actual size.

******This application was written with a copy of the above questionnaire and Jody’s resume.


To whom it may concern,

It is with great interest that I write to present my application for your position as a Finance Officer as advertised. I understand that you are looking for a passionate individual with experience in Accounts Receivable and Payroll.  With 9+ years’ experience in Accounts Receivable and current experience completing weekly Payroll for 70+ staff, I am confident that I have the skills required to be a success in your team. I offer the following:

Demonstrated experience in an Accounts Receivable role or similar

I offer a combination of experience and qualifications, which will allow me to perform the responsibilities of the position such including extensive experience in handling Accounts Receivable. From 2003 until 2012, I was employed as an Accounts Receivable/Accounts Payable Clerk for One Man and Action Results. I generated invoices for our customers which were either mailed or emailed depending on their individual preference. At times, I also needed to follow up with customers who did not pay in line with our credit and payment terms. As part of my role, I was also responsible for recording all sales the business had made, money received for goods and services and the amount still owed at the end of each month. I processed all payments (including cash, cheque and credit card) and tracked our bank statements. I also completed banking and reconciling duties and end of month procedures in line with company protocol.

Demonstrated experience with payroll

I am currently employed as the Payroll Officer for Trade Industries where I perform weekly payroll duties for 70+ staff members. This involves ensuring that wages are designated to the correct costing and that all allowances are paid in line with company procedures. I also run reports for management as required, create and maintain employee files and provide support to our accountant with regards to super contributions and PAYG deductions.

Ability to acquire knowledge of Awards and Collective Agreements in an educational environment

I am confident in my ability to quickly obtain a working knowledge of the awards and collective agreements relevant to the position. At Trade Industries, our staff is eligible for several different awards based on their positions and whether they are classified as ‘inside’ or ‘outside’ staff. We also operate under a number of different legal agreements in regards to allowances, job classifications, overtime etc.  We operate under several different agreements based on individual staff members in regards to holiday pay and sick leave entitlements. The most difficult part of my current position is that every individual is on a different pay rate and has different entitlements depending on what was negotiated with management at the start of their contract. Since I have successfully managed to research and record this information for every staff member, I am certain that I will quickly and accurately be able to form an understanding of your awards and collective agreements and how they relate to an educational environment.

Capacity to work with a broad range of individuals

My ability to work with a broad range of individuals is demonstrated through my previous employment as a Customer Service Attendant for the CMR Bank where I consistently exceeded all set targets in relation to my ability to build rapport with clients and refer clients to specialised services. Customer service has also been a key competent of role at Action Results where I have responded to customer enquiries regarding our services, resolved disputes and was frequently complimented by management and customers for my ability to exceed customer service expectations. I was awarded ‘Team Member of the Month’ on numerous occasions throughout my employment.

I’m able to work cooperatively in a team environment as demonstrated through my employment at Action where I worked as part of a team of five permanent staff. In this position, I was responsible for prioritising and delegating the workload to each staff member and ensuring that these jobs had been completed by the close of business. We also held regular team meetings where I actively contributed my ideas. I developed relationships with all internal and external stakeholders through simple measures such as displaying common courtesy, remembering birthdays and complimenting others on a job well done. I have also always displayed personal attributes of trust, fairness, empathy and understanding which I believe are key to building functional interpersonal relationships with others.

Ability to work under pressure, to meet timeframes and to plan and organise workload

I remain calm when under pressure despite tight deadlines and numerous issues with our internet access at Trade Industries. Since Trade Industries is made up of a large casual workforce, I rely on timesheets to know each worker’s hours for the week. However, as the staff members are frequently working in ‘the outback’, these timesheets are late coming through causing a considerable backlog in work. I have implemented a number of procedures to combat this issue such as a spreadsheet marking off the timesheets as they come through. I can forward this spreadsheet to each supervisor to follow up on who still needs to submit timesheets in order to get them through in time for payroll. As my hours of work as flexible, I also rearrange my schedule so that I can work longer  on the busy days (Tuesday, Wednesday) and fewer hours on the quiet days (Thursday, Friday).

Well-developed computer skills in the area of computerised accounting systems, spread sheets and other associated computer software

With regards to computer skills, I am proficient in the MS Office Suite, including Word, Excel, Publisher, PowerPoint and Outlook. I also have experience with accounting software such as QuickBooks and MYOB.  I am familiar with a number of internal computer systems such as Ostendo. I can operate all office equipment including scanners, printers and faxes and can troubleshoot basic issues (paper jams, internet access) with limited supervision. I’ve used Word to write reports, draft memos, type procedures and draft correspondence. Excel is used in my current employment to track timesheets and was used for customer data entry in my previous role at Action. I’ve used Publisher to create marketing material for Action and Power Point to formulate presentations for management. I used MYOB to perform Accounts Receivable/Payable operations for Trade Industries and Quick Books for the same tasks during my employment at Action. Currently I use Ostendo to perform payroll operations for Trade Industries.  I also undertook training in MYOB and MS Excel when I identified that I would like to strengthen these skills.

Commitment to continuous improvement strategies

My commitment to continuous improvement is demonstrated through the further professional development I have undertaken to broaden my existing administration skills such as training in MS Excel and MYOB and a Certificate IV in Office Administration through TAFE. I was also responsible for the innovation and implementation of all office procedures at Action Results. This was a business that was started from scratch with no existing procedures in place. I utilized what I had learned from One Man (same industry), made improvements and implemented these procedures at Action. This resulted in streamlined and quality office procedures that were user friendly with minimum paperwork requirements.

During the Global Financial Crisis, I implemented a direct marketing campaign at Action in order to attract more customers. I identified a number of targets according to their occupation, drafted a leaflet advertising our specials and compiled a specific mailing list to our targeted audience which resulted in new business for our organisation and improved our financial performance.

Demonstrated experience working within schools or the educational sector.

I offer the experience of having volunteered at KTown State School in numerous capacities relevant to your role. For example, I spent (5) years teaching Religious Education to students in grades 1-3 on a part time volunteer basis and spent another (3) years on the Parents and Citizens Committee, including the position of Treasurer for the organisation. This position involved fundraising, event planning and working with teachers and administration staff to make KTown State School the best place for educating young students.  I also volunteered with the Japanese Home Stay Student Program for (2) years which included supervising students on excursions and teaching primary aged Japanese students about Australian Culture.

I possess the skills and knowledge required to succeed with both my own and educational objectives. I welcome the chance to discuss my application with you in person, and I appreciate your consideration and look forward to hearing from you in the near future.

This selection criteria example beat an application process of 96 applicants to be one of (4) interviewed. 

Three Hacks To Change Your Career In 2017

3 Hacks To Change Your Career In 2017

It’s that time of year. The time of year where everyone is looking to change their careers. Administration Officers want to become Real Estate Representatives, Truck Drivers want to become Fire Fighters and almost everyone is looking for a change.

In a tight job market, it can be difficult to get your foot in the door, especially when you don’t have the experience. For that reason, I’ve compiled a list of the (4) things, you need to stand out in the crowd.

It’s a (4) step process which I will detail below. The steps are:

  • Participate in Short Courses, Workshops or Formal Training in the field
  • Clock up volunteer hours within the field
  • Rewrite your resume to highlight the skills, professional development and volunteer work
  • Use the back-door to access new jobs

When I decided, I wanted to work in the Youth Employment sector I had zero experience with youth or employment. I did a night class at the Adult Learning Centre on basic counselling skills. It wasn’t a formal class but I did highlight it on my resume to show the employer I was committed to my career path (I added it to my resume after my first class and listed the study as current).

Following this I volunteered (1) day per week with a community outreach centre in the area. I wrote my resume mentioning this the day of my first shift so you don’t have to work there forever – as soon as your first shift is complete, you are officially a volunteer.

After this I wrote a resume and listed this information on the first page – along with the key skills I had through the course. Finally, I posted an expression of interest to all the community agencies I wanted to work for. It didn’t take long before DSDS accepted and created a new job just for me.


Step One: Professional Development – Let’s say that Sally is an Administration Officer who wants to work as a Youth Worker.  The first step for Sally to take is to gain qualifications in this area. If Sally has the money and the time, she can do an online TAFE course or similar. If Sally doesn’t have the money or the time – her next step is to look at the online learning platforms that offer free, short (non-accredited) courses. Udemy is my favourite. Some of the courses are free and the ones that are paid can usually be picked up for $10 or so.  For the sake of our example let’s pretend Sally completed the following short courses  or workshops:

  • Creating Youth Friendly Environments
  • Mental Health Issues
  • Creating Employment Outcomes for Youth

You could be forgiven for thinking an unaccredited course isn’t worth the paper your certificate is printed on and in many ways that is true. But….. when it comes to writing your resume in the next step, the more short courses you can list related to the area the better.


Step Two: Volunteer

The next step is to gain work experience in the industry you are interested in. For example, Sally would look at community agencies. Since most of these agencies need volunteers, she should find it very easy to find a placement. It gets a bit trickier if your focus isn’t in community services. You can always type Volunteer and your city into Google and see what they offer but if you can’t find anything related to your field – you need to approach some employers about work experience. One of my clients secured work experience with a major wedding planner using this approach which resulted in a paid role as an Event Manager based on that experience.


Step 3 – Resume:

Once you have your official qualifications or informal short courses, it’s time to put together your resume. In Sally’s case the front page needs to look like a Youth Worker resume. If the employer looks at the first page and see’s Administration Officer, that’s as far as she is going to read.  The (3) main areas on the resume that you need to focus on when switching careers is ‘Professional Profile’, ‘Key Skills’ and ‘Qualifications’. You want all these listed on the front page (along with any volunteer or work experience relevant to the role). In Sally’s case the professional profile should read something like this and be at the top of the page:

‘Dynamic Individual with a passion for enriching the lives of disadvantaged youth through access to training, employment and education options. Offers a strong knowledge of creating youth friendly environments, mental health issues and in creating employment outcomes for youth. Committed to results with a track record of achievement throughout career’.

The next step is to list the key skills Sally has which could be an asset to Youth Work. For example her list may look something like this:

  • Able to write structured assessments and reports including referrals to community agencies.
  • Strong understanding of mental illness and addiction.
  • Able to empower youth to promote positive choices.

Next comes your formal qualifications that you updated in step 1.  If you took the short courses option instead, instead of listing the courses under qualifications. Put this under the heading of ‘Professional Development’ instead.

The next section of your resume should include the work placement or volunteer work you completed in Step 2. Use the title ‘Work Experience’ and add in the name of the place you volunteered with and what you did there.

Now that your resume is sorted – it’s time to move onto our final step: Cold Calling


Step Four: Cold Calling

It’s hard to compete for an advertised position with 300+ other applicants. There will always be people with more experience. If you aren’t sending a letter expressing your desire to work within the industry to every business within the industry in your region – your job search will take a lot longer. Print out multiple copies of your resume and your cover letter and send them out. Make sure you use snail mail. Email is too easy to delete and never gets to the right person anyway. Snail mail is so rare it pretty much guarantees that your letter will get looked at. I’ve lost count of the times my clients have secured their dream job using this approach. Usually once they have finally realised that the traditional approach isn’t working for them.


Final Note:

To recap: When changing jobs to a new industry or field there are (4) steps that guarantee your success.

  • Update your professional development
  • Gain some industry experience through volunteering or work experience
  • Write a resume that highlights the skills you have related to the position
  • Use the back-door approach – snail mail your expression of interest to all the prospective employers in your area.

Good luck and if you need any further assistance – get in touch. I write resumes that get results and I’d love to write yours as well.

9 Things To Do To Catapult Your Career In 2017

9 Things To Do In 2017 To Catapult Your Career

New Year, New Career. I’ll keep it simple today. Here are the 9 things you must do in 2017 to get the job you want.


Refresh Your Resume: The job search market is only getting more competitive. It doesn’t matter how qualified you are for the job – if the employer has an issue with your resume, you will never get the chance to prove how brilliant you are. Get a friend to critically review your resume and if they think it needs work – pay to have it professionally written.


Use Cold Calling: The job market is full of lazy job-seekers at the moment. Everybody is content to use large search engines such as but it’s creating massive competition and screwing your chances of securing your position. Employers can be lazy as well which is why if you have mailed them your resume before they even know they have a job and you meet their requirements, they won’t bother advertising the position. I’ve lost count of the amount of times this happens.


Update Your Professional Development: I always recommend taking a minimum of (1) new course or workshop every year in an area related to your field. It keeps your knowledge fresh but it also shows on paper your commitment to your own learning and helps keep the resume look current and up to date.


Start A Career File: everyone should have a career file stored on their computer or even written in a notepad that they keep in their filing cabinet. On it you should be writing down every new software system you use, course you take, scores from customer feedback forms, copies of customer feedback, performance reports, awards, achievements, performance indicator scores etc. When it’s time to write your next resume, this information is the gold dust that sells your resume to the employer. It’s amazing how much you can forget in such a short period of time.


Career Coaching: It’s hard to see your own blind-spots so having someone that can point them out, give professional advice and help you to map out a step by step process to get to where you really want to be can be a god-send. Can’t spring for professional coaching? Try using one of the free career tests online. My favourite at the moment is Gopher. It will help you work out what your strengths are and compile a report of the occupations best suited to you.


Negotiate for A Higher Salary: This is something you want to do every year, and yet another reason to keep the career file up to date. This way you have evidence to demonstrate your worth to the employer. The best site to get assistance with the negotiation process is ‘I Will Teach You To Be Rich’ ( Ramit has some great tips and worksheets to get you through the negotiation process.


Use EFT to Release Old Fears: I’m a recent convert to the ‘Emotional Freedom Technique’. If you are not familiar with it, it uses a simple tapping process to release fears and to assist you basically move forward faster with your life. Check out Brad Yates on YouTube. I do his productivity videos every morning before I start work, but he has videos on every subject you could ever need.


Read Up: I recommend a goal of (5) career related books per year. For example, you might read a book on interview tips, one on identifying your ideal career and another on negotiation in the work-place. Bonus points if you take notes and take steps to implement what you have learnt.


Interview Coaching: If you find that the interview process is where your job search goes south, it’s an excellent time to get some tips from a professional. An interview coach can help you identify your key selling points and how to incorporate these into the conversation.


Thanks for reading. Now go catapult your career in 2017:)

Get The Job Challenge: Make Sure Your Job Is The Right One For You

Make sure the job is right for you.

Make sure the job is right for you.

Challenge 2- Make Sure Your Job Is Right For You

First up, you should know that the start of this challenge is going to cover multiple career assessment techniques. This is because it is so important to love you job. I mean, you spend the majority of your life there – so make sure you like going!

In the old days, it was said that a job is a job and to some extent that is the truth. If you don’t have a job, anything that can put food on the table is a priority. But – once you have your basic needs met, it’s time to start upgrading to a job you actually like.

Skimp on the following challenge at your own risk!

Your challenge is to answer the following questions to help you identify the right job for you. This is not a career personality test (but we will cover that in a later challenge). This is a challenge to identify what a workplace has to have to make it a job you love.

Do not cheat. Yep, we are always tempted to say ‘yes’ because we have our hearts set on something, but be honest or regret it later.

Pull out a pen and paper and let’s go:

  • Is travel important to you? Domestic or International? Local or Interstate?
  • Do you need flexibility to cater for small children, pets, ill relatives?
  • How many holidays do you need every year?
  • Is routine important to you, or do you thrive on shift work?
  • What is the minimum amount of money you need to make?
  • What amount of money do you want to make?
  • Is a fly In/fly out role suitable? Can you work away from home?
  • How long can you work away from home for?
  • Do you need weekends off?
  • Can you work night shift?
  • Are you able to handle being on call? (Note: Usually this means you can’t be over the legal drinking limit for the whole time you are on call, so if you like to get tipsy every weekend, this is probably going to make you tear your hair out.)
  • Can you start work at short notice, or do you need set hours?
  • Do you need sick leave and all the benefits that come with full time?
  • Do you like working with people?
  • Can you handle working with small children?
  • Do loud noises bug you?
  • Are you okay with wearing a uniform?
  • Are you cool with being supervised by others?
  • Do you need to be the boss?
  • Do you prefer to work alone or with a team?
  • Do you prefer to work with large or small teams?
  • Do you prefer to work indoors or outdoors?
  • Do you mind getting dirty?
  • Do you need constant stimulation, or do you prefer routine?
  • Are you good with numbers?
  • Does reading give you a headache?
  • Are you cool with having conditions attached to your private life? For example, in some occupations it would be considered inappropriate to be seen dancing naked on a table on a Friday night, in others no one would bat an eyelid.
  • Can you pass a drug or alcohol test?

To really get the maximum benefit out of the above exercise, I need you to keep this in a safe place, and every time you go to apply for a job, check it against the advertisement to ensure it matches your requirements.

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Communicates With Influence Selection Criteria Examples

My guess is that you need some help to find out what you should write to address selection criteria relating to ‘communicates with influence’. Some times the selection criteria is called something else like ‘interpersonal skills’ or ‘high level of verbal and written communication skills’ but for most part it means the same thing. 


To help I’ve compiled a quick list of example selection criteria relating to the communication topic pretty much every application wants you to address.

Here are your selection criteria examples:


Selection Criteria Example: Communicates with Influence (Office Manager Application)

I communicate with influence and present information in a clear and concise manner. I also offer demonstrated experience in networking and communicating with external bodies. For example prior to NCRS I worked in Child Protection where I frequently networked and negotiated between Foster Carers and the Department of Communities (DOCS). Child Protection matters can be highly charged and sensitive so it was vital that I approached all negotiation from a neutral perspective based on facts and evidence.  In this role I was also responsible for conducting Foster Carer Assessments to determine the suitability of potential carers which required a comprehensive assessment report to be completed and forwarded to DOCS. It was vital that the report contained all information prevalent to the assessment no matter how small as this evidence could be used in court in the event of a future incident.

In my current role I write clear and concise advertising for Google Adwords Campaigns. With an Adwords Campaign I only have three lines to meet a number of objectives. As the company only pays when someone clicks on the advertisement it is vital that the text discourages individuals who are not the right fit for the service. For example I include the price so people with a limited budget don’t click on it. I also include the fact the NCRS only does phone or email appointments so that clients looking for a face to face consult also avoid clicking on the advertisement. At the same time I need to ensure the text invites out ideal clients to visit our sales page by including the terms they are searching for such as “professional resume service” and any specials or promotions.


Selection Criteria Example: Excellent interpersonal, verbal and written communication skills (IT Team Leader Application)

My interpersonal skills are demonstrated through my position as Team Leader. I lead a team of four staff members, sometimes in high pressure and tense environments. I also work with both technical and non-technical stakeholders on cross function projects and via remote communication such as email, phone, instant messenger and video conferencing.

Reporting to Senior Management, I produce ad hoc reports, including progress reports for management, technical data reports and analysis and coverage reports. I also write technical papers, respond to email enquiries, write content for the internet, deliver presentations, chair the Change Advisory Board, conduct team meetings and run meetings according to specific projects. I have presented to audiences of 40+ participants and conducted workshops and training for groups of 12.


Selection Criteria Example: Communicates with Influence (Team Leader Application)

I have the ability to communicate with influence, including well developed oral and written communication skills. For example, I had a customer who presented in an aggressive and stressed state. The customer stated that he had been “terminated” by his employer and that he required emergency income assistance in order to feed his family. When I contacted the employer to confirm the customer’s testimonial, the employer stated that the customer had not been terminated but had instead refused to come to work. This information meant that the customer had breached his participation requirements and could face an 8 week non-payment period.  After listening to the customer and taking his individual circumstances into account (which were quite extreme), I was able to make a decision in favour of the customer and arrange for an urgent emergency payment through our service centre so that the customer could buy food to feed himself and his family.

I respond to emails from other staff members, process claims, read forms to confirm that clients have completed the paperwork correctly and study legislation and payment types to ensure that I am providing customers with the correct information. When it comes to written communication skills I apply basic organisation and structure to my communication to ensure that it is clear and easy to read. I avoid jargon and ensure I understand the issue that is being addressed.

I apply the same skills to verbal communication. I communicate with customers via the telephone and I liaise with other staff members and external agencies through email or in person. I acknowledge any differences of opinion, negotiate, use analogies to explain concepts, utilise logic and explain technical terms to people with no technical background. I actively put forward my views demonstrated by speaking up on a regular basis at team meetings.