Technical Capabilities Example Selection Criteria

Need to address the technical side of selection criteria? These examples show you how.

Experience in a technical environment (Administration Officer Application)

My role at LP demonstrates my experience in a technical environment. Along with the MS Office Suite, I used ‘Harmony’ account software, the company ‘intranet’ program and the internet to complete my role. I’m also PBX communication system competent and have experience with EDI. Other technology expertise includes printers, faxes, scanners, switchboards and various computers and programs.  I pick up new programs quickly. For example, I taught myself ‘Harmony’  which was our accounting program for debtors, creditors, mapping and stock control within a few days of starting my position through accessing it’s help function and watching others perform their roles.

As the Administration Manager, I acted as ‘first point of contact’ for any technical issues. When faced with an issue I gathered as much information about the issue as possible, prior to coming up with potential solutions. For example, if a problem was identified with the printer, I would check for paper jams, check the screen for troubleshooting tips, make sure the cartridge was installed properly and gather information from the person who identified the problem as to the specifics.  If I was unable to resolve the issue, I would contact technical support who provided troubleshooting via the phone, prior to contacting a technician to come on site potentially saving the company money in call out fees.

Evidence of computer literacy working in an operational environment (Administration Application)

I have a high degree of technical computer knowledge, demonstrated by a Master of Information Systems degree obtained through SEQ University. I have an excellent understanding of the MS Office Suite and can use Word, Excel, PowerPoint and Outlook. Further, I have an excellent understanding of the internal computer system currently used by Big Boy Services and use ‘Objective’ on a daily basis to record and track mailing packages.

I have an excellent understanding of the technological office equipment also used as part of the role, such as scanners, printers and fax machines and can troubleshoot issues with both the computer systems and this office equipment with minimal assistance. I also understand where I can find help to resolve technical difficulties and can follow instructions to make minor repairs and alternations to systems as necessary.

Communicates with Influence Selection Criteria Examples

Need to address the communication part of your selection criteria? These examples have you covered.

Communicates with Influence (Office Manager Application)

I communicate with influence and present information in a clear and concise manner. I also offer demonstrated experience in networking and communicating with external bodies. For example prior to NCRS I worked in Child Protection where I frequently networked and negotiated between Foster Carers and the Department of Communities (DOCS). Child Protection matters can be highly charged and sensitive so it was vital that I approached all negotiation from a neutral perspective based on facts and evidence.  In this role I was also responsible for conducting Foster Carer Assessments to determine the suitability of potential carers which required a comprehensive assessment report to be completed and forwarded to DOCS. It was vital that the report contained all information prevalent to the assessment no matter how small as this evidence could be used in court in the event of a future incident.

In my current role I write clear and concise advertising for Google Adwords Campaigns. With an Adwords Campaign I only have three lines to meet a number of objectives. As the company only pays when someone clicks on the advertisement it is vital that the text discourages individuals who are not the right fit for the service. For example I include the price so people with a limited budget don’t click on it. I also include the fact the NCRS only does phone or email appointments so that clients looking for a face to face consult also avoid clicking on the advertisement. At the same time I need to ensure the text invites out ideal clients to visit our sales page by including the terms they are searching for such as “professional resume service” and any specials or promotions.

Excellent interpersonal, verbal and written communication skills (IT Team Leader Application)

My interpersonal skills are demonstrated through my position as Team Leader. I lead a team of four staff members, sometimes in high pressure and tense environments. I also work with both technical and non-technical stakeholders on cross function projects and via remote communication such as email, phone, instant messenger and video conferencing.

Reporting to Senior Management, I produce ad hoc reports, including progress reports for management, technical data reports and analysis and coverage reports. I also write technical papers, respond to email enquiries, write content for the internet, deliver presentations, chair the Change Advisory Board, conduct team meetings and run meetings according to specific projects. I have presented to audiences of 40+ participants and conducted workshops and training for groups of 12.

Attention to Detail Criteria Examples



Ability to ensure data integrity through demonstrated attention to detail and quality data input (Finance Officer Application)

I am able to ensure the integrity of all data through attention to detail and quality input. As the only administrative worker at LINTS, I administer all aspects of payroll, including administering the superfunds of staff members. This role requires that the database be regularly updated and remain current at all times.  I am very conscious about the consequential impacts in the event of any inaccuracy incurred. Therefore, I always compare raw data with written evidence before entering the information into the system.

Dealing with account payables and receivables at LINTS requires me to enter numerous figures into the system and I can confidently say that I have never made any mistake as to the accuracy of this. The following is a summary of tasks that I perform routinely that require data entry:

  • Organise the Payroll and Superannuation in line with the law and contracts and provide group certificates each year.
  • Collect and record Account Receivables and issue statements.
  • Arrange payments for Account Payables, reconcile statements and liaise with suppliers.
  • Calculate, file and arrange the payment of Excise Duties, GST and other taxes, and BAS reporting.
  • Bank/Credit Reconciliation.
  • Balance Sheet transactions and reconciliation, such as Depreciation.
  • Assisting external accountant with financial reports preparation.

When it comes to attention to detail, I have the ability to pick up on errors prior to finalisation through comprehensively checking the document. I understand the value of accurate data entry and I follow all company policy and procedures. My ability to perform data entry functions



Don’t know what to write for ‘Achieves Results’ in your selection criteria application? Check out these real life examples:

Office Manager Application  

I achieve results through the continuous review of my progress. I consult with others, coordinate projects, foster relations with my team, meet deadlines, secure stakeholder commitment and use innovative solutions to solve any challenges in order to deliver a measurable result.

For the past 2+ years, I have been employed as the Student Advisor for the University of Kingsthorpe where I provide advice, registration and individualised assistance to international students from admission through graduation. At the start of the 2013 school year, I arranged an Australia Zoo style orientation for the international students which involved a race consisting of various activities (and prizes) to familiarise students with their surroundings in a fun environment. In order to meet deadlines and budget concerns, I needed to carefully evaluate the costs and benefits for each individual challenge and the race as a whole.

After I received feedback that the students wanted the ‘race’ pushed forward one week so that it would not conflict with their university studies, I weighed up the potentials and concerns of the situation to see if this was viable. The advantage of moving the race forward would be increased participation. However, it would also mean re-advertising the ‘race’ and getting the final touches on the competition completed in time, which included sponsorship arrangements.  After consulting with my team, we decided the increased participation from our students (our objective is always to support the student) would be worth the cost to re-advertise and that we could meet this new deadline by making some simple changes to our existing milestones. As a result of this change, we achieved the highest student participation rate since starting the ‘Australia ZOO Challenge’ a few years ago, with positive feedback from the students and staff members alike.

Achieves Results: Marketing Officer Application

I contribute my own expertise in marketing and promotions, including principles and practices to achieve results.  For example one of the key practices of marketing is to build trust with your audience. I have achieved this by creating personal and transparent content which is posted to our employment blog and sent to our customers via email marketing. Specifically a recent post called ‘I Failed At My Career’ based on my personal experience as a teenager resulted in a 34.5% open rate compared to the industry average of 16.1%. I received extensive positive feedback from this post and a number of new clients who stated they had read the post and as a result wanted to work with another human rather than a faceless corporation. With regards to mailing list management I adhere to the marketing principles of building relationships with clients by providing relevant and helpful content. Another recent post “You Want a New Job So Why Aren’t You Doing This One Thing?”’ had an opening rate of 35.7% compared to the industry average of 16.1%.

One of my main responsibilities is to manage the mailing list which includes updating and checking the accuracy of our records. I schedule this to occur weekly on a Friday. I also schedule monthly blog posts and emails to the list; automating the process to send on a set date and time. I use the automation functions of Mail Chimp to create launch sequences for new products which deliver according to a set schedule. As a small business NCRS has a small budget and through the implementation of the blog and email list I was able to reduce this expenditure by 70% demonstrating my ability to work with the budget resources available.


How To Write Selection Criteria For A Government Application

Applying for a government job and not sure how to write the selection criteria you need to lodge your application? Here’s the ‘need to know’ basics to get you started.

So what’s the best way to make writing selection criteria less sucky? Start with the basics. Make sure you title the document what it is. ‘Response to Selection Criteria’ works just fine and add in your name and contact details. If your selection criteria is going to be longer than 2 pages it’s also a good idea to add in a footer with your name and the page number (just in case the employer gets lost printing all your details off). You can do this by going to Insert on the top of your Word document, followed by Footer and just follow the prompts to choose a style that is suited to your needs.

When it comes to font size, 11 or 12 is best and pick something easy to read. There is a reason that many people choose to use New Times Roman.  It is one of the easiest fonts for the employer to read. Other good choices include Calibri and Arial. I also like to add a border but it’s a personal preference. Adding in a plain black border is super easy. Just hit Page Layout on your menu bar, followed by Page Borders and choose one that suits your needs.

The next step is to either retype or copy and paste the actual selection criteria questions onto the document so you know exactly what you are faced with. You don’t have to number them but you can if you want to. Always underline or put the actual questions in bold so it’s easy to read. Now comes the tricky part. You need to actually write the criteria.

Remember to break your text up with paragraphs so it’s easy to read. And please double check that the criteria does not specify either a word or page count. There is nothing worse than pumping out a six page criteria only to discover that there is a 200 word count on each question!

 How long should my criteria be?

If no word count is specified, this is up to you. I like half a page per criteria unless you really do have heaps and heaps of achievements and need more room. That said, anywhere between one paragraph and a page is pretty average depending on the actual position. For example, if you are applying for a role as a Biological Engineer you will be leaning towards the one page mark. If it is a simple reception position, one paragraph usually covers it.

Ok, that’s the basics of how to write selection criteria for a government application. If you need more help – Get in touch:)



Awesome Tools To Write Your Selection Criteria

Writing your own selection criteria for a government application? Make sure you check out these tools to write a winning criteria that gets results.

Performance Reviews: If you keep them you should have all the quotes and statistics you need to back your claims up with evidence. Employers love evidence.

Written References: These are awesome source to take quotes from. You can add them to your criteria to support to your claims

Official Job Descriptions:  Are you stuck on words to describe your role or how you perform it? Cheat and get ideas from your official job description that someone else has already written for you.

Resume: I have only once written a selection criteria without a copy of the clients resume and I will NEVER do this again. It’s very difficult and hard to have any idea what you are talking about. Keep a copy of your resume beside you as you draft ideas.

Free Courses: What do you do if you stumble upon a criteria that you have zero experience in? Get some free training. My favourite is They cover courses from accounting to marketing to household budgets and all their courses are free with the ability to print a transcript of your results at the end. These courses are not accredited but you can still use them under the ‘Professional Development’ section of your resume and use them in your criteria to show your knowledge. Alison is ridiculously easy to sign up for and you can work at your own pace which gives you plenty of time to finish before the application closing date.

Need more help putting your selection criteria for your government application together? Get in touch, I offer a number of services designed to help you get the job you love:)









Your Dream Job In 50 Days Or Less - High Resolution

Free tools to use to write your own selection criteria


How Do I Find My Achievements For A Resume?

As an Employment Consultant one of the most common questions I’m asked is often how to find or write achievements on a resume. Sure we all know achievements are what sells the resume or CV to the Employer but how does one go about pinpointing that these are?

I’ve compiled a ‘Resume Achievement Questionnaire’ to take the guess work out for you. Answer the following questions and your next resume is halfway written all ready.

Ready to get started? Here we go…….

  1. Describe a problem that you recently solved at work. What was the problem? How did you solve it? What was the result?


  1. Have you completed any training, tickets or licences not listed on your resume? What were they? How could you use them in this position?


  1. Have you ever worked with cash? What amounts were you authorised for? What amounts did you handle? Did you have any added responsibility such as balancing the till, locking the money in the safe etc.?


  1. Have you ever worked in customer service? What was your customer feedback like? Did they ever give you gifts, cards or mention you in a positive light to management?


  1. Has customer services formed a part of your Key Performance Indicators? What has your score been? Did you meet or exceed these targets? By how much?


  1. Have you ever participated in in house training or further professional development? For example: First Aid, Fire Warden Safety or Selling Skills?


  1. Have you had anything to do with marketing or advertising? Where were you working? What was your role? Was it successful?


  1. Have you ever made a lot of money for a business? Where were you working? How much did you make? How did you do it?


  1. Have you ever saved a lot of money for a business? Where did you work? How much did you save? How did you achieve this?


  1. Have you ever worked in a place where you had sales targets to meet? Where did you work? How did you meet them? Did you exceed them? By how much?


  1. Have you ever given a presentation or sales pitch to a large group? Where did you work? What did you do? In front of how many people?


  1. Have you ever implemented a new way of doing things in the workplace? What was the situation? What was the result?


  1. Have you ever needed to make a difficult decision? What was the decision? What was the result?


  1. Have you ever managed an investment portfolio? How much was it worth? What were your achievements?


  1. Have you ever managed a team? Where did you work? How did you manage them? How many people did you manage?


  1. Have you ever resolved a dispute? What was the situation? What was the result?


  1. Have you ever negotiated a deal with a company? What was the deal? How did this benefit the company?


  1. Have you ever had to plan a conference, party or event? For many people? What steps did you take? What was your feedback like?


  1. Have you ever had to manage a budget? How much were you responsible for? What steps did you take to ensure that you did not go over budget?


  1. Have you ever been featured in the media? Where? What for?


  1. Have you ever written a published article? Where? What About? When?


  1. What has your feedback been like on performance reviews?


  1. Have you won any awards (Team Member of the Month etc.)?


  1. What professional memberships do you have and which associations do you belong to?


  1. Have you completed any community service or volunteer work? Where? What did you do?


  1. Have you ever been rapidly promoted? Where did you work? What was the position? What was the timeframe?


  1. What computer programs do you have experience with? What do you use them with?

And Presto! You now have the information you need to work out what your career achievements are and how to find and add these on to your resume:)

37461669 - young smiling cheerful woman holding her resume

Your career achievements sell your resume. Here is how to find them. 

Real Life Winning Selection Criteria Example

Winning Selection Criteria Example: 

What does selection criteria look like? Take a look at this winning real life example and find out.

******Note that the applicant was required to address the criteria in a cover letter of no more than three pages. Due to formatting, this criteria appears longer than actual size.

******This application was written with a copy of the above questionnaire and Jody’s resume.


To whom it may concern,

It is with great interest that I write to present my application for your position as a Finance Officer as advertised. I understand that you are looking for a passionate individual with experience in Accounts Receivable and Payroll.  With 9+ years’ experience in Accounts Receivable and current experience completing weekly Payroll for 70+ staff, I am confident that I have the skills required to be a success in your team. I offer the following:

Demonstrated experience in an Accounts Receivable role or similar

I offer a combination of experience and qualifications, which will allow me to perform the responsibilities of the position such including extensive experience in handling Accounts Receivable. From 2003 until 2012, I was employed as an Accounts Receivable/Accounts Payable Clerk for One Man and Action Results. I generated invoices for our customers which were either mailed or emailed depending on their individual preference. At times, I also needed to follow up with customers who did not pay in line with our credit and payment terms. As part of my role, I was also responsible for recording all sales the business had made, money received for goods and services and the amount still owed at the end of each month. I processed all payments (including cash, cheque and credit card) and tracked our bank statements. I also completed banking and reconciling duties and end of month procedures in line with company protocol.

Demonstrated experience with payroll

I am currently employed as the Payroll Officer for Trade Industries where I perform weekly payroll duties for 70+ staff members. This involves ensuring that wages are designated to the correct costing and that all allowances are paid in line with company procedures. I also run reports for management as required, create and maintain employee files and provide support to our accountant with regards to super contributions and PAYG deductions.

Ability to acquire knowledge of Awards and Collective Agreements in an educational environment

I am confident in my ability to quickly obtain a working knowledge of the awards and collective agreements relevant to the position. At Trade Industries, our staff is eligible for several different awards based on their positions and whether they are classified as ‘inside’ or ‘outside’ staff. We also operate under a number of different legal agreements in regards to allowances, job classifications, overtime etc.  We operate under several different agreements based on individual staff members in regards to holiday pay and sick leave entitlements. The most difficult part of my current position is that every individual is on a different pay rate and has different entitlements depending on what was negotiated with management at the start of their contract. Since I have successfully managed to research and record this information for every staff member, I am certain that I will quickly and accurately be able to form an understanding of your awards and collective agreements and how they relate to an educational environment.

Capacity to work with a broad range of individuals

My ability to work with a broad range of individuals is demonstrated through my previous employment as a Customer Service Attendant for the CMR Bank where I consistently exceeded all set targets in relation to my ability to build rapport with clients and refer clients to specialised services. Customer service has also been a key competent of role at Action Results where I have responded to customer enquiries regarding our services, resolved disputes and was frequently complimented by management and customers for my ability to exceed customer service expectations. I was awarded ‘Team Member of the Month’ on numerous occasions throughout my employment.

I’m able to work cooperatively in a team environment as demonstrated through my employment at Action where I worked as part of a team of five permanent staff. In this position, I was responsible for prioritising and delegating the workload to each staff member and ensuring that these jobs had been completed by the close of business. We also held regular team meetings where I actively contributed my ideas. I developed relationships with all internal and external stakeholders through simple measures such as displaying common courtesy, remembering birthdays and complimenting others on a job well done. I have also always displayed personal attributes of trust, fairness, empathy and understanding which I believe are key to building functional interpersonal relationships with others.

Ability to work under pressure, to meet timeframes and to plan and organise workload

I remain calm when under pressure despite tight deadlines and numerous issues with our internet access at Trade Industries. Since Trade Industries is made up of a large casual workforce, I rely on timesheets to know each worker’s hours for the week. However, as the staff members are frequently working in ‘the outback’, these timesheets are late coming through causing a considerable backlog in work. I have implemented a number of procedures to combat this issue such as a spreadsheet marking off the timesheets as they come through. I can forward this spreadsheet to each supervisor to follow up on who still needs to submit timesheets in order to get them through in time for payroll. As my hours of work as flexible, I also rearrange my schedule so that I can work longer  on the busy days (Tuesday, Wednesday) and fewer hours on the quiet days (Thursday, Friday).

Well-developed computer skills in the area of computerised accounting systems, spread sheets and other associated computer software

With regards to computer skills, I am proficient in the MS Office Suite, including Word, Excel, Publisher, PowerPoint and Outlook. I also have experience with accounting software such as QuickBooks and MYOB.  I am familiar with a number of internal computer systems such as Ostendo. I can operate all office equipment including scanners, printers and faxes and can troubleshoot basic issues (paper jams, internet access) with limited supervision. I’ve used Word to write reports, draft memos, type procedures and draft correspondence. Excel is used in my current employment to track timesheets and was used for customer data entry in my previous role at Action. I’ve used Publisher to create marketing material for Action and Power Point to formulate presentations for management. I used MYOB to perform Accounts Receivable/Payable operations for Trade Industries and Quick Books for the same tasks during my employment at Action. Currently I use Ostendo to perform payroll operations for Trade Industries.  I also undertook training in MYOB and MS Excel when I identified that I would like to strengthen these skills.

Commitment to continuous improvement strategies

My commitment to continuous improvement is demonstrated through the further professional development I have undertaken to broaden my existing administration skills such as training in MS Excel and MYOB and a Certificate IV in Office Administration through TAFE. I was also responsible for the innovation and implementation of all office procedures at Action Results. This was a business that was started from scratch with no existing procedures in place. I utilized what I had learned from One Man (same industry), made improvements and implemented these procedures at Action. This resulted in streamlined and quality office procedures that were user friendly with minimum paperwork requirements.

During the Global Financial Crisis, I implemented a direct marketing campaign at Action in order to attract more customers. I identified a number of targets according to their occupation, drafted a leaflet advertising our specials and compiled a specific mailing list to our targeted audience which resulted in new business for our organisation and improved our financial performance.

Demonstrated experience working within schools or the educational sector.

I offer the experience of having volunteered at KTown State School in numerous capacities relevant to your role. For example, I spent (5) years teaching Religious Education to students in grades 1-3 on a part time volunteer basis and spent another (3) years on the Parents and Citizens Committee, including the position of Treasurer for the organisation. This position involved fundraising, event planning and working with teachers and administration staff to make KTown State School the best place for educating young students.  I also volunteered with the Japanese Home Stay Student Program for (2) years which included supervising students on excursions and teaching primary aged Japanese students about Australian Culture.

I possess the skills and knowledge required to succeed with both my own and educational objectives. I welcome the chance to discuss my application with you in person, and I appreciate your consideration and look forward to hearing from you in the near future.

This selection criteria example beat an application process of 96 applicants to be one of (4) interviewed. 

Three Hacks To Change Your Career In 2017

3 Hacks To Change Your Career In 2017

It’s that time of year. The time of year where everyone is looking to change their careers. Administration Officers want to become Real Estate Representatives, Truck Drivers want to become Fire Fighters and almost everyone is looking for a change.

In a tight job market, it can be difficult to get your foot in the door, especially when you don’t have the experience. For that reason, I’ve compiled a list of the (4) things, you need to stand out in the crowd.

It’s a (4) step process which I will detail below. The steps are:

  • Participate in Short Courses, Workshops or Formal Training in the field
  • Clock up volunteer hours within the field
  • Rewrite your resume to highlight the skills, professional development and volunteer work
  • Use the back-door to access new jobs

When I decided, I wanted to work in the Youth Employment sector I had zero experience with youth or employment. I did a night class at the Adult Learning Centre on basic counselling skills. It wasn’t a formal class but I did highlight it on my resume to show the employer I was committed to my career path (I added it to my resume after my first class and listed the study as current).

Following this I volunteered (1) day per week with a community outreach centre in the area. I wrote my resume mentioning this the day of my first shift so you don’t have to work there forever – as soon as your first shift is complete, you are officially a volunteer.

After this I wrote a resume and listed this information on the first page – along with the key skills I had through the course. Finally, I posted an expression of interest to all the community agencies I wanted to work for. It didn’t take long before DSDS accepted and created a new job just for me.


Step One: Professional Development – Let’s say that Sally is an Administration Officer who wants to work as a Youth Worker.  The first step for Sally to take is to gain qualifications in this area. If Sally has the money and the time, she can do an online TAFE course or similar. If Sally doesn’t have the money or the time – her next step is to look at the online learning platforms that offer free, short (non-accredited) courses. Udemy is my favourite. Some of the courses are free and the ones that are paid can usually be picked up for $10 or so.  For the sake of our example let’s pretend Sally completed the following short courses  or workshops:

  • Creating Youth Friendly Environments
  • Mental Health Issues
  • Creating Employment Outcomes for Youth

You could be forgiven for thinking an unaccredited course isn’t worth the paper your certificate is printed on and in many ways that is true. But….. when it comes to writing your resume in the next step, the more short courses you can list related to the area the better.


Step Two: Volunteer

The next step is to gain work experience in the industry you are interested in. For example, Sally would look at community agencies. Since most of these agencies need volunteers, she should find it very easy to find a placement. It gets a bit trickier if your focus isn’t in community services. You can always type Volunteer and your city into Google and see what they offer but if you can’t find anything related to your field – you need to approach some employers about work experience. One of my clients secured work experience with a major wedding planner using this approach which resulted in a paid role as an Event Manager based on that experience.


Step 3 – Resume:

Once you have your official qualifications or informal short courses, it’s time to put together your resume. In Sally’s case the front page needs to look like a Youth Worker resume. If the employer looks at the first page and see’s Administration Officer, that’s as far as she is going to read.  The (3) main areas on the resume that you need to focus on when switching careers is ‘Professional Profile’, ‘Key Skills’ and ‘Qualifications’. You want all these listed on the front page (along with any volunteer or work experience relevant to the role). In Sally’s case the professional profile should read something like this and be at the top of the page:

‘Dynamic Individual with a passion for enriching the lives of disadvantaged youth through access to training, employment and education options. Offers a strong knowledge of creating youth friendly environments, mental health issues and in creating employment outcomes for youth. Committed to results with a track record of achievement throughout career’.

The next step is to list the key skills Sally has which could be an asset to Youth Work. For example her list may look something like this:

  • Able to write structured assessments and reports including referrals to community agencies.
  • Strong understanding of mental illness and addiction.
  • Able to empower youth to promote positive choices.

Next comes your formal qualifications that you updated in step 1.  If you took the short courses option instead, instead of listing the courses under qualifications. Put this under the heading of ‘Professional Development’ instead.

The next section of your resume should include the work placement or volunteer work you completed in Step 2. Use the title ‘Work Experience’ and add in the name of the place you volunteered with and what you did there.

Now that your resume is sorted – it’s time to move onto our final step: Cold Calling


Step Four: Cold Calling

It’s hard to compete for an advertised position with 300+ other applicants. There will always be people with more experience. If you aren’t sending a letter expressing your desire to work within the industry to every business within the industry in your region – your job search will take a lot longer. Print out multiple copies of your resume and your cover letter and send them out. Make sure you use snail mail. Email is too easy to delete and never gets to the right person anyway. Snail mail is so rare it pretty much guarantees that your letter will get looked at. I’ve lost count of the times my clients have secured their dream job using this approach. Usually once they have finally realised that the traditional approach isn’t working for them.


Final Note:

To recap: When changing jobs to a new industry or field there are (4) steps that guarantee your success.

  • Update your professional development
  • Gain some industry experience through volunteering or work experience
  • Write a resume that highlights the skills you have related to the position
  • Use the back-door approach – snail mail your expression of interest to all the prospective employers in your area.

Good luck and if you need any further assistance – get in touch. I write resumes that get results and I’d love to write yours as well.

9 Things To Do To Catapult Your Career In 2017

9 Things To Do In 2017 To Catapult Your Career

New Year, New Career. I’ll keep it simple today. Here are the 9 things you must do in 2017 to get the job you want.


Refresh Your Resume: The job search market is only getting more competitive. It doesn’t matter how qualified you are for the job – if the employer has an issue with your resume, you will never get the chance to prove how brilliant you are. Get a friend to critically review your resume and if they think it needs work – pay to have it professionally written.


Use Cold Calling: The job market is full of lazy job-seekers at the moment. Everybody is content to use large search engines such as but it’s creating massive competition and screwing your chances of securing your position. Employers can be lazy as well which is why if you have mailed them your resume before they even know they have a job and you meet their requirements, they won’t bother advertising the position. I’ve lost count of the amount of times this happens.


Update Your Professional Development: I always recommend taking a minimum of (1) new course or workshop every year in an area related to your field. It keeps your knowledge fresh but it also shows on paper your commitment to your own learning and helps keep the resume look current and up to date.


Start A Career File: everyone should have a career file stored on their computer or even written in a notepad that they keep in their filing cabinet. On it you should be writing down every new software system you use, course you take, scores from customer feedback forms, copies of customer feedback, performance reports, awards, achievements, performance indicator scores etc. When it’s time to write your next resume, this information is the gold dust that sells your resume to the employer. It’s amazing how much you can forget in such a short period of time.


Career Coaching: It’s hard to see your own blind-spots so having someone that can point them out, give professional advice and help you to map out a step by step process to get to where you really want to be can be a god-send. Can’t spring for professional coaching? Try using one of the free career tests online. My favourite at the moment is Gopher. It will help you work out what your strengths are and compile a report of the occupations best suited to you.


Negotiate for A Higher Salary: This is something you want to do every year, and yet another reason to keep the career file up to date. This way you have evidence to demonstrate your worth to the employer. The best site to get assistance with the negotiation process is ‘I Will Teach You To Be Rich’ ( Ramit has some great tips and worksheets to get you through the negotiation process.


Use EFT to Release Old Fears: I’m a recent convert to the ‘Emotional Freedom Technique’. If you are not familiar with it, it uses a simple tapping process to release fears and to assist you basically move forward faster with your life. Check out Brad Yates on YouTube. I do his productivity videos every morning before I start work, but he has videos on every subject you could ever need.


Read Up: I recommend a goal of (5) career related books per year. For example, you might read a book on interview tips, one on identifying your ideal career and another on negotiation in the work-place. Bonus points if you take notes and take steps to implement what you have learnt.


Interview Coaching: If you find that the interview process is where your job search goes south, it’s an excellent time to get some tips from a professional. An interview coach can help you identify your key selling points and how to incorporate these into the conversation.


Thanks for reading. Now go catapult your career in 2017:)