Looking to make your NDIS Support Worker resume stand out? You've landed in the right spot. I've pulled together 101 concrete achievements that showcase the real impact support workers make every day. These aren't your garden-variety duties – they're proper accomplishments that'll grab attention.

Why Achievement Statements Matter in NDIS Work

Before we dive in, here's the thing: anyone can list job duties, but achievements show what you've actually delivered. For NDIS roles, this means demonstrating how you've improved participants' lives, streamlined processes, and built stronger support networks.

How to Use These Achievement Examples

Pick the ones that match your experience, then customise them with your specific numbers, outcomes, and situations. Remember: concrete details beat vague claims every time.

Direct Support Achievements

1. Supported 15 participants to achieve 90% of their NDIS plan goals within the first 6 months

2. Developed and implemented personalised morning routines for 8 participants, improving their independence by 40%

3. Reduced challenging behaviours in 3 high-needs participants by 65% through consistent positive behaviour support strategies

4. Successfully transitioned 5 participants from family homes to independent living arrangements over 12 months

5. Created and maintained detailed progress notes for 12 participants, achieving 100% compliance with NDIS documentation requirements

6. Implemented new communication tools that increased participant engagement by 75%

7. Trained 4 participants in public transport navigation, leading to independent travel within 3 months

8. Developed and delivered cooking programs resulting in 6 participants preparing basic meals independently

9. Facilitated social group activities increasing participant community engagement by 80%

10. Achieved 95% satisfaction rating from participant feedback surveys

Need a new resume? Click here for current specials.

Care Coordination Achievements

11. Managed NDIS plans totalling $2.5M across 25 participants

12. Reduced plan underspend from 30% to 5% through proactive coordination

13. Built relationships with 45 new service providers to expand support options

14. Achieved 100% on-time plan reviews for 30 participants

15. Secured additional funding for 8 participants through comprehensive reports and evidence

16. Implemented new service agreements resulting in 40% faster provider engagement

17. Resolved 95% of participant concerns within 48 hours

18. Developed relationships with 15 mainstream services for better participant outcomes

19. Created easy-read documents increasing participant understanding by 60%

20. Coordinated complex support for 5 participants with exceptional needs

Program Development

21. Designed and launched 3 new group programs with 90% participant retention

22. 
    

23. Created life skills program adopted by 5 other support organisations

24. Developed transport training program resulting in 12 successful graduate participants

25. Implemented new documentation system reducing paperwork time by 35%

26. Created participant feedback system adopted organisation-wide

27. Designed and delivered staff training programs for 50 support workers

28. Launched successful cooking program reaching 25 participants

29. Developed social skills program with 85% positive outcome rate

30. Created and implemented crisis management procedures used across 3 offices

31. Designed accessible activity programs for participants with complex needs

Need a new resume? Click here for current specials.

Risk Management and Safety

31. Maintained zero reportable incidents across 18 months of high-needs support

32. Implemented new safety protocols reducing workplace incidents by 70%

33. Conducted 45 successful home safety assessments

34. Updated emergency response procedures resulting in 40% faster response times

35. Achieved 100% compliance with medication management protocols

36. Developed risk assessment tools used by 30 support workers

37. Implemented infection control measures with zero cross-contamination incidents

38. Created and maintained safety equipment logs with 100% accuracy

39. Conducted monthly safety audits identifying and resolving 28 potential hazards

40. Trained 15 colleagues in manual handling techniques with zero related injuries

Need a new resume? Click here for current specials.

Team Leadership and Mentoring

41. Mentored 8 new support workers to full competency within 3 months

42. Led team of 12 support workers achieving 95% participant satisfaction

43. Reduced staff turnover by 40% through improved onboarding program

44. Achieved 100% attendance at monthly team meetings through engaging content

45. Implemented peer support program improving staff retention by 25%

46. Conducted 30 successful staff supervisions with positive feedback

47. Created staff development plans resulting in 5 internal promotions

48. Managed roster for 20 staff with 98% shift coverage

49. Reduced overtime costs by 30% through efficient scheduling

50. Achieved 90% staff satisfaction rating in annual survey

Community Engagement

51. Built partnerships with 12 local businesses for work experience opportunities

52. Organised 15 successful community events with 200+ attendees

53. Developed relationships with 8 sporting clubs for inclusive programs

54. Created volunteer program placing 10 participants in meaningful roles

55. Established connections with 5 schools for transition support

56. Organised monthly community activities with 80% participant attendance

57. Created inclusive community garden project engaging 15 participants

58. Developed relationships with 6 employment services providers

59. Organised successful disability awareness campaign reaching 1,000 people

60. Established art program exhibiting participant works in local gallery

Administrative Excellence

61. Maintained 100% up-to-date case notes across 18 participants

62. Processed 200 service bookings with zero errors

63. Reduced admin processing time by 45% through streamlined procedures

64. Achieved perfect audit results for participant documentation

65. Managed $500K budget with 99% accuracy

66. Created new filing system reducing document retrieval time by 60%

67. Processed 150 progress reports with 100% accuracy

68. Maintained comprehensive participant records exceeding NDIS requirements

69. Achieved 48-hour turnaround on all documentation requests

70. Implemented new booking system reducing double-bookings by 90%

Crisis Management

71. Successfully managed 25 critical incidents with positive outcomes

72. Developed emergency response plans for 30 participants

73. Achieved 100% successful crisis de-escalation rate

74. Coordinated emergency accommodation for 5 participants

75. Managed complex behavioural incidents with zero injuries

76. Implemented after-hours support system used 40 times successfully

77. Created crisis communication flowchart adopted organisation-wide

78. Coordinated emergency responses across multiple service providers

79. Managed safe hospital discharges for 12 complex participants

80. Developed crisis prevention strategies reducing incidents by 60%

Need a new resume? Click here for current specials.

Quality Improvement

81. Led Quality and Safeguards audit achieving 100% compliance

82. Implemented feedback system increasing participant input by 70%

83. Developed service improvement plan adopted across 3 offices

84. Created quality checklist reducing service delivery errors by 40%

85. Achieved 95% satisfaction rate in quarterly reviews

86. Implemented new policies improving service delivery efficiency by 30%

87. Created participant feedback loop resulting in 15 service improvements

88. Developed quality metrics adopted organisation-wide

89. Reduced complaint resolution time from 14 to 3 days

90. Achieved zero non-conformances in external audit

Technology and Innovation

91. Implemented new client management system saving 10 hours weekly

92. Trained 20 staff in new documentation software

93. Created digital progress note template reducing errors by 80%

94. Developed online booking system improving efficiency by 50%

95. Implemented video conferencing reducing travel time by 30%

96. Created accessible technology training program for 15 participants

97. Developed digital social stories used by 25 participants

98. Implemented medication management app reducing errors by 90%

99. Created online progress tracking system for participant goals

100. Developed digital communication tools for non-verbal participants

101. Implemented electronic incident reporting reducing processing time by 70%

Final Thoughts

Remember, these achievements are just starting points. The key is to quantify your impact wherever possible and focus on outcomes rather than activities. When adapting these for your resume, add specific details about your situation and results.

Want your NDIS support worker resume to really shine? Pick the achievements that best match your experience, then beef them up with your own numbers and specific situations. That's what'll make your application stand out from the pack.

Keywords: NDIS Support Worker, Support Coordinator, disability support achievements, NDIS resume, support worker accomplishments, disability care achievements, NDIS coordination achievements, support work experience

Need a new resume? Click here for current specials.