These 'Organisational & Time Management' selection criteria examples have you covered.
Demonstrated Organisational and Time Management Skills (Youth Worker Application)
As a Youth Worker for DSDS, I managed a case load of 120+ clients and worked within a team of three. I was required to see each of these clients for a minimum of one hour each month plus provide ongoing primary and transitional job support, depending on their individual requirements. On one occasion, our Team Leader had been in an accident which put her on emergency leave for six weeks and the other Youth Worker resigned suddenly and without notice. As a result, for a period of six weeks, I was required to manage my own caseload, the other case load and the Team Leader responsibilities for reporting and stakeholder management. I not only managed both case loads and the reporting responsibilities, but I achieved this without the need for any overtime through prioritising the caseload based on their needs and scheduling all deadlines into my calendar. As a result, I was given a promotion to a Coordinator role with formal recognition provided by management expressing thanks for keeping the service operation during a stressful time of transition.
Demonstrated organisational and time management skills (Medical resident)
I have excellent organisational and time management skills, including the ability to follow work schedules to achieve results. Examples of times when I have been required to utilise my time management and organisational skills include during my employment as a Resident Medical Officer, where I practiced in two different hospitals in Canada. During my tenure, I managed cardiac, hypertensive and diabetic patients, multiple trauma as well as sick children, pregnancies and women health issues. As part of my overall care for patients, I was required to take good history, conduct clinical examination, order and interpret investigations, prescribe and administer treatments and medications, perform minor surgeries and refer cases requiring admission to hospitals. This required firm management of my case load in order to prioritise the care and treatment of all my patients. At times, patients would present with a number of separate medical issues which needed to be addressed. In order to ensure comprehensive care I would prioritise the patient’s complaints by order of severity before prescribing treatment. I also encouraged patients to let us know when entering the medical facility if they anticipated a longer consultation in order to better prioritise our services to patients. I have also been responsible for triaging patients according to their injuries during my tenure as an Intern Medical Officer, which included the emergency and chronic management of patients presenting to the ward. This experience, coupled with the ability to manage further tertiary study while completing an Observership, demonstrate my ability to organise and manage my time to meet job responsibilities.
Ability to prioritise work and meet expected deadlines (Administration Assistant Application)
I am a highly organised individual with the ability to maintain accuracy and work to strict deadlines. An example of this occurred recently at Betta Letters when one of the supervisors needed a number of letters to be inserted into envelopes and ready to be mailed out on the same day. This was an urgent job and the short notice made it difficult for the task to be completed on time. To resolve this issue, I negotiated with my supervisor for me to stay back and work late in order to ensure that the machine had inserted the correspondence into the envelopes in time for this deadline. I also renegotiated some other work with a less than urgent deadline in order to leave room for this task to be completed. The supervisor was very impressed with my ability to resolve his problem of getting these letters completed on time and I received positive feedback for my organisational ability as a result. When faced with a time sensitive task, I convert the goal into an achievable task and set a work schedule. This forward planning approach ensures I meet all the deadlines and job responsibilities of my role as per Key Performance Indicators.
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Highly organised, with the appropriate administration skills to be able to meet deadlines under conflicting pressures while meeting customer expectations.
One instance where I faced the challenge of meeting multiple deadlines under pressure occurred due to the complexity of payroll and taxation requirements. With payroll tasks scheduled fortnightly, monthly, half-yearly, and annually, alongside quarterly BAS submissions and payroll tax obligations, the workload demanded time management and coordination. The issue arose when conflicting deadlines for these tasks coincided, creating a high-pressure situation.
To address this challenge, I coordinated closely with my team to distribute the workload efficiently. By assigning specific tasks to each team member based on their expertise and availability, we ensured that every individual was able to handle the workload. Additionally, I implemented a scheduling system to prioritise tasks and allocate resources. This involved setting clear timelines and milestones for each deliverable, enabling us to track progress and adjust our efforts to meet deadlines. As a result of our proactive approach, we successfully delivered all tasks within their deadlines. Despite the pressure, our coordinated teamwork and effective time management ensured that no deadlines were missed, maintaining compliance and operational efficiency.
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Organisational Skills Selection Criteria Example:
Managing complex cases requires a blend of organisational and time management skills to achieve positive outcomes. One case involved an individual transitioning from a 15-month hospital stay to our residential program, facing significant barriers to returning home due to mobility issues, housing complications, and community bans. The client urgently needed housing and I needed to prioritise resources to address this. The client's mobility necessitated home modifications, which were denied by housing authorities due to maintenance issues during her hospitalisation.
Additionally, the client faced a ban from local shops and the threat of eviction. To address these challenges, I coordinated a comprehensive case meeting involving mental health professionals, hospital representatives, housing authorities, legal aid, and the human rights commission. During the meeting, housing authorities remained adamant about the eviction, however through negotiations, we persuaded housing to withdraw the eviction notice, complete modifications, and facilitate the client's return home. I also engaged in dialogue with local shops to lift the ban, which required months of supervised visits. Ultimately, the ban was lifted, allowing the client to reintegrate into the community gradually.
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